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The first time you buy from us we will ask for your name and address. We need this so that we know where to send the items that you’re ordering. You can choose to store this information with us by registering or creating an account, your future transactions will then be quicker as we won’t need to ask for your information again. Alternatively you may shop as a guest user whereby your information is only stored for the purpose of processing that order. On the payment page you will see a confirmation of the items ordered, with any applicable postage costs added. You must be over 18 years of age to continue through the payment process. Once you have completed your payment details these will be transferred to our server over a secure connection. Please note that on telephone orders we can only authorize card payments by speaking directly with the cardholder. We accept the following methods of payment: Visa, Mastercard, American Express, Switch, Solo, Delta, Maestro. We do not accept returns on Stickito, unless the item received is incorrect, or is damaged or faulty on receipt. If this is the case please contact us.
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Returns and Refunds Procedure
Should you wish to return your order to us in the first instance please call a member of our Customer Services Team on firstname.lastname@example.org. A full refund for the goods and shipping will be offered should the goods be damaged or faulty. If the goods are no longer required then they should returned in pristine condition for refund although no refund will be given for shipping. For personalised goods no refund will be offered unless the goods are damaged or faulty. Returns should be made within 14 days of receipt of goods.